Network Support & Emergency Call-Out

We have a dedicated 24/7 support system for those clients who need to ensure they stay online with minimal outages.

We can offer as little as 4 hour response on network cabling and WLAN support contracts, and our engineers cover the whole of the UK mainland.

Service Contract Example

Corporate Client - 19 Sites UK Based - 2009 to date ...

Wireless network - 2 Seperate VLANs (Guest Access/Stock Control)

280x Cisco 1242ag - 150x Cisco 1142

We have supported this client's wireless LAN for the past 3 years, collecting network alerts when devices go 'offline' and reacting to support calls across 19 auction centres throughout the UK. Device or PSU is either fixed or swapped. We also support the cabled infrastructure and will fix or replace as necessary to achieve break-fix. We can service both indoor and outdoor networks and specialise in difficult to reach equipment.

  • UK support calls - 4 Hrs
  • Scotland - NBD

Contact us to find out more

Network Support
 

To speak to a member of the team please contact us for further details on 0845 434 7422 or email info@blue-network.co.uk

What Our Clients Say

  • "Whilst some building work was being carried out on campus a critical fibre link was damaged. Blue Network Solutions had an engineer on site within 4 hours and soon after our link was repaired, tested and back up and running as if nothing had happened." - Adrian Fisher, AFA

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Our Clients